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Tickets

Access Your Tickets

If your event is ticketed, be sure that you can access your mobile or printed tickets before arriving at the venue. Our ticketing system offers many options for you to receive your tickets.

Access Tickets via Email Confirmation

Note that confirmation of your order will be emailed to you from ordertracking@tickets.com. Please add this email to your trusted senders list and/or check your spam folder.

  1. On your ticket email confirmation, select the blue 鈥渁ccess and print your tickets鈥 link in the middle of the email.
  2. Once redirected to the new page, select 鈥渧iew & print tickets.鈥
  3. Either print the tickets from your device or show the scannable bar code on your mobile device to the usher at the venue.

Access Tickets via Your MyTickets Account

  1. . If you do not have a MyTickets account, you can create one on the login page.
  2. View the list of tickets you have purchased.
  3. Select 鈥淰iew Active Tickets.鈥
  4. A barcode will be displayed. You may print out this page using your device's print command, or show the scannable barcode on your mobile device to the usher at the venue. If you鈥檙e printing, be sure to print a barcode for each ticket.

Pick Up Tickets at Will Call

Before you pick up your tickets at will call, please note the following:

  • Tickets may only be picked up by the owner of the credit card used to purchase the tickets.
  • A photo ID and the credit card used to purchase the ticket(s) will be required.

Tickets may be picked up at the 51吃瓜网万能科大 Performing Arts Center Box Office, which is located on the bottom floor of the Cottage Grove Parking Garage (look to the left or right as you exit the garage). Visit our Ticketing page to view our normal business hours.

Forward, Recall, or Return Tickets

You can forward, recall, and return forwarded tickets with a MyTickets account. If you do not have a MyTickets account, you may create one by visiting the .

Forward Tickets

  1. .
  2. Select 鈥淰iew Active Tickets.鈥
  3. Choose the ticket you wish to forward.
  4. At the bottom of the page, select 鈥淔orward.鈥
  5. Select your friend on the next page. If your friend鈥檚 name and email address do not appear on the next page, select 鈥淎dd Friend鈥 and input their name and email address.
  6. Select 鈥淔orward Tickets鈥 to complete the forwarding process.

Recall Tickets You Forwarded

If you were the original ticket holder, please complete the following steps:

  1. .
  2. Select 鈥淰iew All Ticket Inventory鈥 to see your list of active tickets. Any tickets you forwarded will be marked as 鈥淔ORWARDED.鈥
  3. Select the ticket(s) you wish to recall and select 鈥淩ecall鈥 at the bottom of the next page.
  4. Review the ticket(s) you鈥檙e recalling and then select 鈥淩ecall Tickets鈥 to complete the process.

Return Forwarded Tickets

If you received ticket(s) from the original ticket holder, please complete the following steps:

  1. .
  2. Select 鈥淰iew Active Tickets.鈥
  3. Navigate to the ticket you wish to return.
  4. At the bottom of the page, select 鈥淭icket Actions鈥 and then select 鈥淩eturn.鈥
  5. On the next page, review the ticket(s) you鈥檙e returning and then select 鈥淩eturn Ticket鈥 to complete the process.

Add Tickets to Your Mobile Wallet

Before adding tickets to your Apple or Google wallet, ensure that you have the most recent iOS or Google Wallet version installed on your device. The 鈥淎dd to Wallet鈥 feature should be accessed from an internet browser on a device running these or later versions.

Apple Wallet Instructions

  1. .
  2. Select 鈥淰iew Active Tickets鈥
  3. Navigate to the ticket you wish to add
  4. Select 鈥淎dd to Apple Wallet鈥

Google Wallet Instructions

  1. .
  2. Navigate to the ticket you wish to add.
  3. Select 鈥淎dd to Google Wallet鈥
  4. On the next page, select 鈥淎dd鈥